FrontDesk

The Front Desk page is your live operations view for the facility, not appointments and check-ins, but admissions and beds. It has two halves working side by side: a pending-patients list of people who've been registered but aren't yet admitted, and a visual bed board showing every bed in your facility grouped by unit (Men's Detox, Women's Detox, Stabilization, or whatever units you've defined). The bed board updates in real time, so when one staff member admits a patient or transfers someone between beds, everyone else's screen shows the change without a refresh. Access is gated by the View Front Desk permission; specific actions (registering, admitting, managing beds) require additional permissions.

Click Add Patient to open the intake form, which captures everything you actually need for a residential admission: demographics (name, DOB, SSN last 4, gender, pronouns, marital status, ethnicity, preferred language, employment), contact info, full address, emergency contact, clinical fields (primary diagnosis, insurance, referring provider, PCP, pharmacy, current medications, allergies), and an optional patient photo. As you type the first and last name, Aeglero runs a live duplicate check in the background. If there's a matching record (boosted by a date-of-birth or SSN-last-4 match), you get a warning before you save, with the existing patient's chart available to readmit instead. This is a real workflow safeguard for behavioral health, where the same client often returns weeks or months later and accidentally getting two charts means split clinical history.

Every bed shows up as a tile in the unit it belongs to, color-coded by status. Occupied beds (red) display the current patient's name, day count since admission, primary diagnosis, and insurance: the at-a-glance information shift staff actually need. Available beds (green) are ready to admit into. Cleaning beds (amber) are between patients. Out-of-service beds are visible but excluded from assignment. You can flip an empty bed between available, cleaning, and out-of-service with a click, but Aeglero deliberately blocks status changes on occupied beds, because it doesn't make sense to mark a bed 'available' while someone is still in it; you have to discharge or transfer the patient first.

Once a patient is in the pending list, click them to start the admission flow. Aeglero checks every form template you've marked as required-for-admission against this patient's current episode. If any are missing, the admission is blocked and the missing forms are listed by name so the clinician can complete them before continuing. Once required forms are in, you choose a care team and an initial bed in the same dialog, and the patient flips to active with the bed assigned, the episode's admit timestamp stamped, and the bed marked occupied. Transferring a patient between beds is a single action: assign them to the new bed, and the old bed is automatically released to cleaning status and the episode's assigned bed updated atomically. Every admit, transfer, and bed assignment is written to the audit log with the user, IP, timestamp, and the patient/bed involved.

The bed board shows what exists; the Manage Beds dialog (gated by the Manage Beds permission) is where you shape the inventory. Add new beds with a unit, room number, bed label, and any notes. Edit existing beds to fix labels or move them to a different unit. Reorder units themselves with up/down arrows so the bed board displays them in the order that matches your facility's flow rather than alphabetically. Decommission a bed by toggling it inactive, and it disappears from the bed board but its historical assignments remain queryable in the audit log, so you don't lose the record of who stayed there. Aeglero refuses to delete a bed that's currently occupied; you have to discharge the patient first, which prevents an entire class of orphaned-record bugs that show up in lesser systems.